At this time, we offer delivery only for all orders, as our team works from a private studio in Bergen County, NJ.

We currently serve the NJ/NY area within about a 2-hour radius. If you’re just outside that range, we’ll reach out to explore options once you’ve submitted your order form/inquiry.

Turnaround Time for Confirmed Orders

Season's Best orders are typically delivered within 1 week after initially submitting your order form depending on confirmation, special requests, availability, and your location.

Blooms & Beyond orders are typically delivered within 2-3 weeks after initially submitting your order form depending on confirmation, special requests, availability, and your location.

Since The Floral Series inquiries involve more intricate designs and personalized planning, we’ll reach out to discuss the specifics of your event before confirming your delivery date/time.

Our Delivery Window

Our standard delivery window is Sunday through Saturday, 9:30 AM–5:30 PM EST. If you’ve noted a preferred timeframe within this window on your order form, we’ll confirm your exact delivery time once we finalize the details to ensure your flowers arrive right on schedule. For events and special occasions, we’ll work closely with you to coordinate the most convenient delivery time and plan.

*Please make sure to add any specific instructions (such as building access codes or entry details) to your address/delivery location before submitting your order form.

House Deliveries

Upon arrival, our team will ring the doorbell and knock to ensure you're available to receive your flowers. We'll wait up to 10 minutes at your address. If no one is home, your order will be left in a safe location near the door. You'll hear from us when we’re on our way and again once we’ve arrived. Please be ready to receive your flowers or inform the recipient of their delivery. Due to high order volume, we’re unable to extend our waiting window. While we take great care in placing your flowers in a secure spot, we are not responsible for any damage caused by weather, theft, or other uncontrollable factors.

Apartment & Condo Deliveries

For buildings with a front desk or lobby, our team will typically leave the flowers with the concierge or reception, following the building’s delivery policy. If no staff is readily available, we’ll wait for up to 10 minutes before leaving your order at the main entrance.

For apartments or condos without a lobby or front desk, we’ll attempt to deliver directly to the unit. If no one is available to answer the door within 5 minutes, we’ll leave the flowers in a secure spot near the door and notify you or the recipient via call or text. Redelivery may be arranged only in specific cases, such as when there’s no safe place to leave the flowers or if the address is incomplete or inaccessible.

You’ll hear from us when we’re on our way and again once we’ve arrived. Please be ready to receive your flowers or inform the recipient of their delivery. Due to high order volume, we’re unable to extend our waiting windows. While we take great care in placing your flowers in a secure spot, we are not responsible for any damage caused by weather, theft, or other uncontrollable factors.

Business Location Deliveries

For business locations, our team will follow standard delivery protocols based on the type of building and its access policies. If there is a front desk or reception area, we’ll leave the flowers with the appropriate staff and notify the recipient via call or text.

If no designated staff is available to accept the delivery, we’ll wait up to 10-15 minutes and attempt to reach the recipient directly. If no contact is made within that time, we’ll leave the flowers in a secure, accessible location such as the building’s main entrance, provided it is safe to do so. Redelivery may be arranged only in specific cases, such as when the business is closed, there’s no safe place to leave the flowers, or the address provided is incomplete or inaccessible.

You’ll hear from us when we’re on our way and again once we’ve arrived. Please ensure your recipient is aware of the delivery timeframe. Due to high order volume, we’re unable to extend our waiting window. While we take great care in placing your flowers in a secure spot, we are not responsible for any damage caused by weather, theft, or other uncontrollable factors.

For event deliveries, we work closely with our clients to ensure that all items are delivered on time and in perfect condition. We offer setup and breakdown services upon request, which will be coordinated and discussed with you in advance. Please note that setup and breakdown are part of the overall charge for event services and should be factored into your planning. We’ll ensure the space is arranged to your preferences and handle the removal of any arrangements or decorations after the event. All specifics related to timing, logistics, and any additional charges will be clearly outlined during our planning discussions.